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Public Meetings

The Next GoDurham Public Meeting will be held on Wednesday, April 1st at 5:30 PM on the second floor inside Durham Station. 

 

Tune in Live, on GoDurham's Official YouTube Channel, by clicking here

 

GoDurham Public Meetings are meetings where the public is invited to share feedback and provide questions for our GoDurhamTransit staff regarding service changes, rider experiences, current transit projects, etc. Below are summaries from GoDurham's previous public meetings and answers to frequently asked transit-related questions. 

Public Meeting Summaries

February 2026 Public Meeting

February 2026 Public Meeting

 

GoDurham’s first Public Meeting of 2026 took place on Wednesday, February 4th, 2026, at 5:30 PM.

 

The Director of Marketing and Customer Engagement opened the public meeting by welcoming attendees and sharing information about Black History Month and  Transit Equity Day

 

The City of Durham’s Senior Transportation Planning Manager provided a brief overview of the Durham Bike + Walk Plan and directed attendees to additional information about the plan here.

 

The Director of Marketing and Customer Engagement discussed several recent and upcoming GoDurham community engagement events, including Book Harvest’s 15th Annual Dream Big Celebration, held on MLK Day, January 19, 2026.

 

GoDurham ACCESS’ General Manager discussed the new website currently in development, which is expected to reduce reservation time.

 

The City of Durham’s Director of Transportation shared his gratitude as well as many accomplishments GoDurham is proud of at this time, including thanking the public for their patience during the winter weather and current Durham Station Construction underway.  

 

In addition, he mentioned the new electric buses joining the fleet as well as the 3 new Million Milers that will be inducted into the honorary club in March 2026. 

 

Could not make it come in person? Watch the entire Public Meeting on GoDurham's Official YouTube channel here.

A February 2026 Detailed Meeting Summary can be found here.

December 2025 Public Meeting

December 2025 Public Meeting

 

The final Public Meeting for the year 2025 took place on Wednesday, December 3rd, 2025 at 5:30 PM.

 

The Director of Marketing and Customer Engagement for GoDurham graciously welcomed all attendees at the public meeting and formally introduced the organization’s newest General Manager.

 

The Director of Marketing/Customer Engagement expressed the amazing community-driven events GoDurham has been involved in in the last month or so, ranging from: 

  1. Durham Arteries
  2. 2025 Winter Coat Drive
  3. Food Bank of Central and Eastern and North Carolina

 

GoDurham ACCESS’s General Manager expressed that over 16,000 trips were made by ACCESS in the month of November! 

 

ACCESS General Manager also stated that ACCESS is now hiring part-time drivers. Individuals interested in applying can click here to apply. 

 

 The Director of Transportation expresses the pleasant feedback that has been received from the most recent November Service Changes implemented.  

 

The Director of Transportation mentions that construction at Durham Station and within the surrounding areas may cause inconvenience for both passengers and staff. However, we ask for patience during this time while we navigate delays and interruptions to service.

 

The Director of Transportation also states the excitement that awaits us, as fifteen new buses will be implemented into the GoDurham fleet in early 2026. 

 

Could not make it come in person? Watch the entire Public Meeting on GoDurham's Official YouTube channel here
 

October 2025 Public Meeting

October 2025 Public Meeting

 

The Public Meeting in October 2025 occurred on Wednesday, October 1st, at 5:30 PM, with the General Manager welcoming everyone to the second-to-last meeting of the year.

 

GoDurham's General Manager expresses gratitude for the warm welcome he received from GoDurham and the City of Durham. He also announces that GoDurham will once again be providing transportation to the 2025 NC State Fair!

Transportation to the 2025 NC State Fair! | GoDurham

 

Additionally, he mentions that another service change will take effect on November 1st, 2025.

November 1st, 2025, Service Changes

 

Upcoming Marketing Initiatives: 

 

  • Wednesday, October 1st – Kick off Breast Cancer Awareness Month
  •  Sunday, October 5th  Move a Bull City - BikeDurham 
  •  Tuesday, October 7th,  – National Night Out  - Durham Police Department 
  •  Wednesday, October 15th – 1 of 2 Service Change Informational Pop-Up 
    o 1:00pm – 4:00pm (Durham Station)
  •  Monday, October 20th – Westminster School Touch-a-Bus
  • Tuesday, October 21st – Durham Public School 8th Grade Career Day
  •  Saturday, October 25th – Treats-n-the-Fleet 
  • Thursday, October 30th – 2 of 2 Service Change Informational Pop-Up
    o 10:-00am – 1:00pm (Durham Station)

 

GoDurham proudly displays the Code of Conduct wall for visitors, staff, and officials at Durham Station on the second floor.

 

The manager of GoDurham ACCESS emphasizes that the GoDurham App is a bilingual tool designed to assist users in making reservations after hours when staff are unavailable.

 

The City of Durham's Mobility Services Planning Manager provided additional information about the upcoming service changes scheduled for November 2025. These changes will affect Routes 3, 3B, 3C, 8, and 12. The aim is to improve connections, increase service frequency, and align transit services with Durham's long-term transit priorities.

November 1st, 2025, Service Changes

 

The Director of Transportation addressed attendees about the issue of crowding on certain routes, expressing hope that it will be resolved soon. He also acknowledged the emissions produced by the non-electric buses and informed attendees that GoDurham is introducing a new fleet of electric buses. This addition is expected to help alleviate both crowding and emissions concerns.

 

August 2025 Public Meeting

August 2025 Public Meeting

 

The August 2025 Public Meeting began with a welcome from the City of Durham’s Director of Transportation offering a warm welcome to all attendees.

 

The Director of Operations for the Southeast Region mentions many significant changes throughout the organization that are expected to greatly improve the GoDurham Division.

 

Marc Perla is introduced as GoDurham’s New General Manager!

 

Many changes and improvements have been made and are slowly being implemented to provide improved quality of service including  new management implementation.

 

GoDurham is actively looking to hire new operators, supervisors, and mechanics to expand our services. Individuals interested in a career with GoDurham are encouraged to apply on the GoDurham Career Site .  

 

Marketing Initiatives:

Upcoming events - 

L is for Legacy Durham History Museum - Featured at Durham Station

  • Monday, August 4, 2025, through August 18, 2025

  •  

Service Change Pop-ups Durham Station

  • Tuesday, August 12th 1:00pm – 4:00pm

  • Thursday, August 21st 10:00am – 2:00pm

 

Durham Rescue Mission Back to School Backpack Giveaways

  • Wednesday, August 20th 11:00am – 2:00pm

 

Back to School Backpack Giveaway at the Food World

  • Saturday, August 23rd, 1:00pm – 3:00pm

 

GoDurham ACCESS: 

The GoDurham ACCESS Operations Manager highlights their app that assists riders in scheduling rides conveniently at any time.

 

The Operations Manager discusses the Senior Shuttle, which is available for individuals aged 62 and older, along with GoDurham Connect. GoDurham Connect provides door-to-door, same-day transportation within two designated service areas: East Durham and North Durham. These programs are designed to help residents of Durham navigate the city more easily.

 

Service Changes:

The Mobility Services Planning Manager outlines the upcoming service changes, scheduled for Saturday, August 23rd.

 

GoDurham will add more departures to Route 3, extend Route 5, and make minor schedule changes to Routes 1, 2, 3/3B/3C, 4, 6, 9, and 12/12B to improve on-time performance!

 

Bus Rapid Transit: 

Mobility Services Planner highlights the Central Durham Bus Rapid Transit Project which serves as a key investment in the future of public transportation in Durham.

 

This project will improve mobility, boost the local economy, and better connect residents to opportunities and destinations in Durham.

 

Participate in this 5-minute survey to share how you navigate the city. Your feedback will help develop a safer, more frequent, and efficient Central Durham Bus Rapid Transit (BRT) system that connects you to your destinations.

 

An  August Detailed Meeting Summary can be found here

 

June 2025 Public Meeting

June 2025 Public Meeting

 

The meeting began with the Director of Transportation for the City of Durham welcoming all attendees to the June 2025 Public Meeting.

 

The Operations Director proceeds with discussing the GoDurham fleet and the missed trips that the fixed route has been experiencing.

 

In response to recent fleet challenges, various solutions are being evaluated. Diesel mechanics interested in a career with GoDurham are encouraged to apply here: GoDurham Career Site.

 

Marketing Initiatives: 

Upcoming Events - 

  • Party in the Park Juneteenth Celebration – Thursday, June 19th 
  • Durham Refugee Day – Saturday, June 21st
  • National HIV Testing Day - Thursday June 26th 

 

Stay updated on upcoming marketing events by following GoDurham's social media channels, and by checking our onboard bus screens.

 

GoDurham ACCESS: 

The GoDurham ACCESS Manager is pleased to welcome and introduce their new Marketing and Outreach Coordinator.

 

Service Changes:

The Mobility Services Planning Manager provides an in-depth overview of the upcoming service change, scheduled for Saturday, June 14th.

 

These changes will affect Routes 11 and 11B, aimed at improving reliability and on-time performance. 

 

The Director of Transportation for the City of Durham discusses the aging GoDurham fleet, which has become a top priority issue.

 

The City Council will vote on the FY 2025-26 Budget on Monday, June 16, at 7:00 PM. The decision regarding the continuation of fare-free buses will also be made on this date.

 

A June Detailed Meeting Summary can be found here.

 

April 2025 Public Meeting

April 2025 Public Meeting

 

The meeting began with GoDurham’s General Manager welcoming attendees to the April 2025 Public Meeting. 

 

Individuals Interested in a career in transportation at GoDurham are encouraged to apply here: GoDurham Career Site

 

Durham Station Smoking Ban

GoDurham strictly prohibits smoking at Durham Station, effective April 7th, 2025.

 

Durham Station Construction

The construction phase for the Durham Station is set to begin in the summer of 2025.

 

Marketing Initiatives: 

GoDurham will participate in the following upcoming events: 

  • DPR’s Annual Earth Day - Sunday, April 27th, 2025.
  • Free Comic Book Day - Saturday, May 3, 2025
     

Stay informed about upcoming marketing events by following GoDurham's social media (Facebook, Instagram, and Twitter.) 

 

Service Expansion:

New service changes and expansions will take effect in the summer of 2025. 

 

The upcoming Service Changes will implement minor schedule adjustments to improve on-time performance, elimination of a route, and more services added and extended.

 

Key updates include changes to the current routes: Route 3B will be renamed Route 16, along with updates to routes 5, 8, 12, and the introduction of a new Route 13.

 

Additionally, other prominent and exciting improvements will be detailed in upcoming announcements made on social media and the official GoDurham website.

 

GoDurham Access continues to offer convenient door-to-door, same-day ride services through its Microtransit program. 

 

TSP, or Transit Signal Priority, has demonstrated impressive success along Fayetteville Street and is now being considered for further expansion. This initiative promises to enhance traffic flow and improve public transit efficiency. 

 

An April Detailed Meeting Summary can be found here

February 2025 Public Meeting

February 2025 Public Meeting

 

The meeting began with GoDurham’s General Manager welcoming attendees to the February 2025 Public Meeting. 

 

Individuals Interested in a career in transportation at GoDurham are encouraged to apply here: GoDurham Career Site

 

Durham Annual Transit Work Program 

  • The Transit Work program is the annual budget for the Durham Transit Plan. 

 

 

 

 

Better Bus Project: 

  • The GoDurham Better Bus Project will design the street, sidewalk, and bus stop improvements that provide safe access to bus stops, enhance comfort at bus stops, and improve bus service on GoDurham routes. 

 

  • The project is divided into three phases: Planning, Design, and Construction. It is currently in the design phase and will continue throughout 2025.

 

 

Spring 2025 Service Changes 

 

This spring, GoDurham will implement service improvements identified in the Durham County Transit Plan for Routes 3, 3B, 5, 8, 12, and a new Route 13.

  • Buses on Route 3 will run every 15 minutes to the Glenn View Station Walmart and will have better than 15-minute service between Durham Station and The Village.
  • Route 3B will be renamed Route 16 and will run every 30 minutes instead of every 60-minutes as it does today.
  • Route 5 will be rerouted to serve Jordan High School, Hope Valley Commons, and NC54.
  • Route 8 will be rerouted to Riddle Rd and Cornwallis Rd.
  • Route 12 will be rerouted to serve NC 55 between Riddle Rd and Cornwallis Rd. Route 12 and 12B will no longer serve NC 54. For service along NC 54 to South Point Mall or the RTC, GoTriangle Route 800 will serve NC 54.
  •  A NEW Route 13 will replace the current Route 3C and connect The Village to NCCU and Durham Tech.

 

Feedback on the upcoming changes is encouraged Click Here: Tell Us What You Think for the chance to win a gift card. 

 

A February Meeting Summary can be found here: https://godurhamtransit.org/sites/default/files/2025-02/godurham-february-2025-public-meeting-report.docx

 


 

 

Frequently Asked Questions

Will GoDurham get new buses?

Q: Is GoDurham getting new buses?

A: GoDurham has a five year plan for ordering new vehicles to replace older vehicles.

How often are buses cleaned?

Q: How often are buses cleaned?

A: GoDurham cleans every bus every day. Most buses leave the maintenance garage between 5:30 and 7 a.m. and remain in service until 7 p.m. Unfortunately, sometimes an accident may occur in the morning which results in the bus becoming dirty. GoDurham operators do their best to spot clean their vehicle and if a major mess is found, our maintenance team makes every effort to switch the vehicle and address the issue. This is one of the reasons why no food or drink other than water is allowed on GoDurham vehicles.

What is GoDurham doing about the condition of the seats?

Q: What is GoDurham doing about the condition of the seats?

A: We've noticed that seats can get very dirty during the course of normal operations. We clean seats weekly, but we are looking into changing the fabric seats with plastic seats that will be easier to spot clean.

How long will the 2003 buses be on the road?

Q: How long will the 2003 buses be on the road?

A: All of our oldest buses have been retired. GoDurham is focusing on adding 100% electric buses to our fleet, with 2 added in 2021 and 6 more coming in 2023.